Abstract:
I analyzed the influences of in-store background music on customer attitudes and behavior, by systematically manipulating fast and slow music tempi and measuring their effects on weekly average sales volumes and pace of in-store customer flow. My biggest finding is that fast-paced music significantly and negatively affects average sales volumes. In addition to that, strong foundations were set for the exploration of the inverse relationship with slow-paced treatment.
Description:
This is a BA thesis work submitted to the American University of Armenia, Manoogian Simone College of Business and Economics, by Tigran Mooradian.