Use of information and communication technologies in constituency mobilization and outreach by civil society organizations

Abstract

The main purpose of the research is to study the efficiency of using ICTs by different types of CSOs in mobilization and outreach to their constituents. The paper starts with the exploration of the international experience on the use of ICTs in constituency mobilization and outreach by CSOs. The paper next focuses on presentation and analysis of findings of the interviews with the heads of Armenian formal and informal CSOs, as well as exploration of the official websites of CSOs and/or their pages on social networks such as Facebook and Twitter to have a general idea about their activities and their use of ICTs in constituency mobilization and outreach. The final part of the paper presents a set of recommendations to Armenian civil society organizations to increase the efficiency of using ICTs in mobilization and outreach.