How can libraries empathize with their users and transform their digital experiences?

Zargaryan, Tatevik

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How can libraries empathize with their users and transform their digital experiences?

Zargaryan, Tatevik

URI: https://dspace.aua.am/xmlui/handle/123456789/2441

Date: 2024-12-12

Description:

This article is about AGBU Papazian Library's website redesign process. The author is describing the reason behind the redesign process, the research and user testing conducted with students, and the data analysis from Google Analytics, EOS.Web OPAC, and Libguides. The article was published on December 12th, 2024 in Lratu. DOI: 10.54503/2953-8092.2024.2(4)-21

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