Abstract:
The paper examines human resource management during the initial phases of the COVID-19 pandemic in Armenia. It is hypothesised that professionals have made a smoother transition to remote work than non-professionals, and industry has a significant impact on remote work during pandemic. Additionally, we discuss whether small and medium enterprises have been able to reorganize operations faster than larger enterprises. Survey data analyses fully support the first and second hypotheses, but only partially support the third. The findings suggest that public investment in digital infrastructures, as well as private investment in employee training and development, would be the most effective ways to withstand future pandemic crises.
Description:
The Chair of the AUA Master of Business Administration (MBA) program Dr. Mane Beglaryan, Dean of the Manoogian Simone College of Business and Economics (CBE) Dr. Vache Gabrielyan, and AUA alumna Gayane Shakhmuradyan (MPSIA ’19) have recently published a research article on “Human Resource Management during the COVID-19 Pandemic: Evidence from Armenia” in the Journal of Eastern European Management Studies (JEEMS). The paper examines the continuity of business operations during the COVID-19 pandemic revealing that small and medium enterprises (SMEs) were to reorganize operations faster than larger enterprises. The industry had a significant impact on shifting to remote work during the pandemic and demonstrated the ability of SMEs to reorganize operations faster than larger enterprises. Professionals were able to make a smoother transition to remote work than non-professionals. The research findings suggest that enhancing public investment in digital infrastructures, along with private investments in employee training and development would be the most effective ways of withstanding such pandemic crises in the future.
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